“Ignoring change fatigue is a major contributor to change failure.” They note change is not limited to IT projects and formal transformation programmes. “Incomplete change contributes to change fatigue as well, because employees can feel they are working in two modes — the new way and the old way.” This can happen when middle management continues to expect and reward the old patterns of behaviour, even when faced with a new way of working.
Read the full article:
https://www.cio.co.nz/article/623097/cios-ignore-change-fatigue-your-peril/
